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ZalePro
ZALEPROGlobe Platform

Build, launch and operate your own SaaS business through the ZalePro partner ecosystem.

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+971 52 978 7366
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info@zalepro.com

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Zalepro Soft Solutions FZE LLC
License No: 262197240888
CWS-1V-223593, 26th Fl, Amber Gem Tower, Ajman, UAE
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© 2026 Zalepro Soft Solutions FZE LLC. All rights reserved.

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Privacy Policy

Effective Date: September 8, 2026 • Last Reviewed: September 8, 2026

Corporate Statement of Commitment

At ZalePro, operating as Zalepro Soft Solutions FZE LLC (Commercial License No: 262197240888, Amber Gem Tower, Ajman, UAE), we are dedicated to protecting the privacy, security, and digital sovereignty of all users, client workspaces, and business subscribers across our web applications and integrated APIs.

1. Information We Collect

We collect and process personal and commercial records solely to administer authenticated workspace portals, handle authorized billing, and provide real-time SaaS functionality:

  • Account & Personal Identity: Full name, corporate email address, authorized username, account passwords (hashed via cryptographic salt), and verified business contact numbers.
  • User-Generated Content & Direct Communications: Text messages, files, images, voice notes, and documents exchanged through our native Smart Messaging, Business Feed, and Z-Mail modules. This data is transmitted securely and stored in encrypted form to deliver core platform services.
  • Billing & Transaction Records: All digital transactions, subscriptions, and invoice records are processed securely through certified PCI-DSS compliant providers (Stripe and Ziina). ZalePro does not store or process raw credit card numbers on its servers.
  • Project & Deployment Data: Workspace configurations, custom domain mapping records, Cloudflare CDN parameters, and repository tokens linked via authorized developer integrations.

2. Data Sharing & Third-Party Integrations

We strictly enforce a policy against selling, renting, or leasing client personal records, conversation logs, or business data. We do not monetize user data through third-party ad networks or data brokers.

Social Platform & API Integrations

Google & YouTube API Services

ZalePro's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

  • We access Google and YouTube scopes (such as profile identification, YouTube channel metadata, and video upload permissions) exclusively to provide user-facing social publishing, draft scheduling, and channel analytics within the ZalePro Social Suite.
  • Zero Brokerage: Google user data is never transferred to data brokers, advertising platforms, or information resellers under any circumstances.
  • AI Training Prohibition: Google user data is strictly isolated and is NOT used to train, retrain, or fine-tune generalized artificial intelligence (AI) or machine learning (ML) models.

Meta Graph & WhatsApp Cloud API

When connecting Meta platforms (including Facebook Pages, Instagram Professional Accounts, and WhatsApp Business Accounts), ZalePro processes customer messaging threads, template delivery receipts, and interaction statistics strictly on behalf of the authorized client workspace.

  • Inbound customer communications and WhatsApp HSM template records are processed exclusively to enable conversational CRM features, team collaboration, and automated replies configured by the account owner.
  • We never share, sell, or disclose Meta user data, message contents, or recipient telephone numbers to external commercial entities or unauthorized third parties.

TikTok for Developers

When authorized by the user via TikTok Login Kit and Content Posting API, profile handles and video publishing tokens are utilized solely for direct video scheduling, draft creation, and performance metrics visualization requested by the user. TikTok user data is never repurposed, aggregated, or transferred outside authorized account workflows.

Our core infrastructure partners only process data under strict data processing agreements:

  • Supabase: Encrypted Database Storage & Authentication Infrastructure.
  • Cloudflare & Vercel: Global CDN, TLS 1.3 Encryption, and Application Hosting.
  • Stripe & Ziina: PCI-DSS Level 1 payment gateway handshakes.
  • Amazon Web Services (AWS): Secure transactional email dispatch via Amazon SES.

3. User Data Deletion & Account Revocation

#data-deletion

We believe in complete user autonomy and data sovereignty. Users have the right to revoke third-party platform access, request partial deletion of specific records, or permanently erase their entire account and all associated data at any time.

Option 1: Instant Self-Service Deletion

You can permanently delete your ZalePro account, OAuth tokens, stored credentials, and all uploaded media directly through your dashboard:

  1. Log in and navigate to Account Profile (/profile).
  2. Scroll to the Danger Zone section.
  3. Click Delete Account and confirm the permanent purge.

Option 2: Email Data Deletion Request

You may also request complete data eradication by emailing our compliance team:

To: info@zalepro.com

Subject: Data Deletion Request

Include your registered email and account workspace ID.

How to Revoke Platform Access Directly:

You can instantly revoke ZalePro's permissions to your social accounts through the official settings of each provider:

  • Google & YouTube: Visit your Google Account Third-party apps with account access, select ZalePro, and click Remove Access.
  • Meta (Facebook & Instagram): Go to Facebook Business Integrations Settings, locate ZalePro, and click Remove.
  • TikTok: Open the TikTok mobile app → Profile → Settings and privacy → Security → Manage app permissions → Revoke ZalePro.

Data Purge SLA: Upon receipt of a deletion request (via self-service or email), all associated OAuth tokens, customer messaging records, cloud storage files, and profile records are irrevocably deleted from active databases and cloud backups within a maximum of 30 days.

4. UGC, Moderation & AI Content

ZalePro provides professional networking features and dynamic content generation tools designed specifically for B2B collaboration.

  • Moderation & User Safety: To maintain a secure professional environment, our platform includes native tools allowing users to instantly block users and report objectionable content. Our corporate compliance team actively monitors these reports and enforces chat and feed moderation through a dedicated Admin Panel.
  • AI Processing (Shravz Agent): Content generated by Shravz AI is securely processed on our infrastructure. We enforce strict content safeguards designed to prevent the generation of restricted, deceptive, or inappropriate content, ensuring AI interactions remain focused on business productivity.

5. How We Secure Your Data

All connection layers, API transmissions, and database queries employ modern transport-level encryption (TLS 1.3 / HTTPS). Active Web Application Firewalls (WAF), rate limiting, and zero-trust authentication protect our cloud infrastructure against unauthorized access, credential stuffing, and malicious tampering.

6. Corporate Contact & Regulatory Inquiries

If you have questions regarding data privacy, structural data deletion requests, or compliance inquiries, reach out directly to our corporate compliance team:

Zalepro Soft Solutions FZE LLC

Commercial License No: 262197240888

Amber Gem Tower, 26th Floor, Unit CWS-1V-223593, Ajman, United Arab Emirates

Official Compliance Email: info@zalepro.com

Web: https://zalepro.com